Pimsleur Direct

Customer Support

Your feedback and satisfaction is important to us. Please contact us with any concerns or questions you may have, before or after your purchase.

Phone:
1 (866) 472-8346 (toll-free in the U.S.)
+1 (215) 848-8000 (international callers)
9AM - 5PM ET Monday through Friday

E-mail:
support@pimsleurdirect.com

Fax:
+1 (215) 790-6200

Pimsleur Direct
1 Crescent Drive, Suite 304
Navy Yard Corporate Center
Philadelphia, PA 19112-1015

Frequently Asked Questions
Answers to the top questions about learning to speak a new language with the Pimsleur Method.

About Us
Learn more about the Pimsleur Direct team.

Our Guarantee
Read our guarantee for purchasers of Pimsleur Comprehensive courses.

Shipping Methods
We ship orders to the U.S. and worldwide through UPS and domestic carriers, including the U.S. Postal Service. Read more about shipping rates, order preparation and delivery times.

Payment Options
We accept credit cards and debit cards from Visa, Mastercard, Discover and American Express. We also welcome PayPal. Read more about billing procedures and online security.

Return Policy
Read our Return Policy and find out how to obtain a Return Merchandise Authorization number (RMA) for returing products.

Privacy Policy
We care about your privacy. Pimsleur Direct utilizes multiple safeguards to protect your information during and after the order process. Learn more about how we collect and use data on this website.

Government and Institutional Purchases
Learn more about how all government agencies, as well as institutional buyers, can purchase our products at discount through a dedicated account representative.