Shipping Methods

 We ship most orders to U.S. street addresses via UPS, and orders to P.O. boxes and addresses outside the U.S. through the U.S. Postal Service (USPS), DHL & UPS.

During checkout, you may specify a delivery address different from than the billing address of your chosen payment method.

Please note: UPS cannot ship to PO Boxes. If you select a UPS delivery method for a PO Box during checkout, we will change the shipment method to USPS and adjust the difference in cost. If a domestic-only shipping method is selected for an international address, we will select USPS Priority Mail International and adjust the difference in cost. The receiver is responsible for any import duties or tariffs levied by international customs.

Rush Orders

If you need to ensure delivery within a limited time frame, we recommend placing your order by calling us at 1 (866) 472-8346 (toll free in the U.S.) or +1 (215) 848-8000 during U.S. East Coast business hours to verify the products you wish to order are immediately available, and for assistance in choosing the right shipping method for you. UPS Next Day Air Saturday Delivery is an option for many US street addresses—call us for a quote and availability.

Shipping Rates

Rates for faster delivery may vary depending on the delivery address and the total weight of the shipment. Exact calculated rates for each shipping method are displayed during checkout.

For international shipping, please keep in mind that Pimsleur Direct is not responsible for duties and/or taxes that may be imposed by customs. Please check with your country’s customs department prior to ordering.

We currently offer these shipping methods:

  • UPS Ground
    We offer UPS Ground shipping to street addresses in all 50 states of the USA. Commonwealths and territories are not eligible. UPS does not ship to P.O. Boxes.View the UPS Ground transit time map.
  • Free Ground Shipping for Audiobook chip bundles!
    For a limited time only we are offering free UPS Ground shipping for audiobook chip bundles. Same UPS Ground restrictions apply. Orders addressed to P.O. boxes are eligible and will be shipped via USPS Priority Mail.
  • UPS Second Day Air
    Available in the US only.
  • UPS Next Day Air
    Available in the US only, delivery by 12PM the next business day.
  • UPS Next Day Air Saver
    Available in the US only, delivery by 3PM the next business day.
  • USPS Priority Mail: Domestic and International
    Domestic delivery in 3-6 days; international & APO/FPO delivery in 2-8 weeks.
  • USPS Express Mail: International
    International delivery in 2-7 days, trackable and insured.
  • UPS Worldwide Expedited
    International delivery in 3-4 business days, trackable and insured.
  • DHL Worldwide
    International delivery in 2-3 business days, trackable and insured. The cost of shipping with DHL varies greatly from country to country so please call us for a detailed quote. DHL Worldwide is the fastest and most secure international shipping option we offer.

Order Preparation

We prepare audiobook chips in house, and typically ship audiobook chip titles within two business days. Players, accessories and other products may occasionally be out of stock or back-ordered from outside suppliers, requiring additional preparation time before shipment takes place.

Orders for audiobook chips placed before 4PM U.S. East Coast time usually ship the same day.

Time to delivery is the combination of the time it takes to prepare your order, followed by shipping time, and cannot be guaranteed. Most deliveries take place on business days. Depending on the shipping method, a person may need to be present at the delivery address to accept and sign for the package.

Order Tracking

A link to our website, provided in your order confirmation e-mail, will allow you confirm shipment, and obtain tracking information for UPS orders. We also e-mail you when your order is shipped.

Worldwide Shipping

Our ability to track delivery to international addresses and military APO/FPO addresses is very limited due to the USPS system. If your order does not arrive in the time you normally would expect for a shipment from the U.S., please e-mail us so we can take steps to locate your shipment.

Shopping Cart
No items in cart yet

"There truly is something very powerful and familiar in the way Pimsleur taps into those primitive parts of your brain in the learning process, almost like hypnosis. Having done it successfully, I realize that it is a revolutionary learning protocol that was designed to bypass all the things that would get in the way of me learning and not wasting time."

-- Rick, Nevada

Feedback Form